:root{--veeru-blue: #1477E6;--veeru-blue-light: #2FA0FF;--veeru-green: #12B76A;--veeru-green-light: #3DDC84;--brand-gradient: linear-gradient(135deg, var(--veeru-blue) 0%, var(--veeru-green) 100%);--primary: #1477E6;--primary-dark: #0B3C7A;--primary-soft: #EAF3FD;--text: #16232E;--muted: #5B6B78;--border: #E1E8F0;--bg: #F5F8FB;--green: #12B76A;--amber: #d97706;--red: #dc2626;--blue: #1477E6;--font-brand: "Baloo 2", "Segoe UI", sans-serif;--font-body: "Poppins", "Segoe UI", system-ui, sans-serif}*{box-sizing:border-box}body{margin:0;font-family:var(--font-body);color:var(--text);background:var(--bg);font-size:14px}h1{font-size:24px;margin:0;font-family:var(--font-brand);font-weight:700}h2{font-size:18px;margin:0 0 12px;font-family:var(--font-brand);font-weight:600}h3{font-size:15px;margin:0 0 10px;font-family:var(--font-brand);font-weight:600}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}.shell{display:flex;min-height:100vh}.sidebar{width:236px;background:linear-gradient(165deg,#0b3c7a,#0e7a52);color:#fff;padding:18px 12px;position:sticky;top:0;height:100vh;overflow-y:auto;display:flex;flex-direction:column;flex-shrink:0}.sidebar .brand{font-size:22px;font-weight:700;padding:4px 10px 14px;font-family:var(--font-brand);display:flex;align-items:center;gap:8px}.sidebar .brand .mark{width:34px;height:27px;object-fit:contain;flex-shrink:0;background:#fff;border-radius:7px;padding:3px}.sidebar .brand small{display:block;font-size:11px;font-weight:400;opacity:.7;margin-top:2px}.sidebar .group{font-size:11px;text-transform:uppercase;letter-spacing:.08em;opacity:.55;padding:14px 10px 4px}.sidebar a.link{display:block;padding:8px 10px;border-radius:6px;color:#fff;margin-bottom:2px}.sidebar a.link:hover{background:#ffffff14;text-decoration:none}.sidebar a.link.active{background:var(--primary)}.sidebar .me{margin-top:auto;padding:12px 10px 0;border-top:1px solid rgba(255,255,255,.15);font-size:12px}.sidebar .me b{display:block;font-size:13px}.sidebar .me button{margin-top:8px;width:100%;background:transparent;color:#fff;border:1px solid rgba(255,255,255,.3);border-radius:6px;padding:7px;cursor:pointer}.content{flex:1;min-width:0;padding:26px 30px 60px}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}.page-head p{margin:4px 0 0;color:var(--muted)}.grid{display:grid;gap:14px;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));margin-bottom:8px}.card{background:#fff;border:1px solid var(--border);border-radius:10px;padding:16px 18px}.card.pad0{padding:0;overflow:hidden}.stat{display:block;color:inherit}a.stat:hover{text-decoration:none;border-color:var(--primary)}.stat .label{color:var(--muted);font-size:12.5px}.stat .value{font-size:26px;font-weight:700;margin-top:4px;color:var(--primary)}.stat .hint{font-size:12px;color:var(--muted);margin-top:2px}.stat.green .value{color:var(--green)}.stat.amber .value{color:var(--amber)}.stat.red .value{color:var(--red)}.stat.blue .value{color:var(--blue)}.section-title{margin:26px 0 10px;font-size:15px;font-weight:600}.two-col{display:grid;gap:16px;grid-template-columns:repeat(auto-fit,minmax(340px,1fr))}.tabs{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:16px}.tab{border:1px solid var(--primary);background:#fff;color:var(--primary);border-radius:999px;padding:6px 14px;cursor:pointer;font-size:13px}.tab.on{background:var(--brand-gradient);color:#fff;border-color:transparent}.table-wrap{overflow-x:auto;background:#fff;border:1px solid var(--border);border-radius:10px}table{width:100%;border-collapse:collapse}th{background:linear-gradient(120deg,var(--veeru-blue) 0%,var(--veeru-green) 100%);color:#fff;text-align:left;padding:10px 12px;font-weight:600;font-size:12.5px;white-space:nowrap}td{padding:10px 12px;border-bottom:1px solid #eef2f2;vertical-align:middle}tr:last-child td{border-bottom:none}tbody tr:hover{background:#fafcfc}.empty{padding:34px;text-align:center;color:var(--muted)}.actions{display:flex;gap:6px;flex-wrap:wrap}.badge{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:600;background:#eef2f2;color:var(--muted);white-space:nowrap}.badge.green{background:#dcfce7;color:#166534}.badge.amber{background:#fef3c7;color:#92400e}.badge.red{background:#fee2e2;color:#991b1b}.badge.blue{background:#dbeafe;color:#1e40af}.btn{border:1px solid var(--veeru-blue);background:var(--brand-gradient);color:#fff;border-radius:8px;padding:7px 14px;cursor:pointer;font-size:13.5px;font-weight:600;font-family:var(--font-body)}.btn:hover{opacity:.9}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.ghost{background:#fff;color:var(--primary)}.btn.danger{background:var(--red);border-color:var(--red)}.btn.danger.ghost{background:#fff;color:var(--red)}.btn.small{padding:4px 9px;font-size:12px}input,select,textarea{font:inherit;padding:8px 10px;border:1px solid #c9d5d4;border-radius:6px;background:#fff}input:focus,select:focus,textarea:focus{outline:2px solid var(--primary-soft);border-color:var(--primary)}.field{display:flex;flex-direction:column;gap:4px;margin-bottom:12px}.field label{font-size:12.5px;color:var(--muted)}.row{display:flex;gap:10px;flex-wrap:wrap;align-items:flex-end}.search{min-width:240px}.muted{color:var(--muted)}.error-box{background:#fee2e2;color:#991b1b;padding:10px 14px;border-radius:8px;margin-bottom:14px}.kv{display:grid;grid-template-columns:150px 1fr;gap:6px 12px}.kv dt{color:var(--muted)}.kv dd{margin:0}.overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:50;padding:16px}.dialog{background:#fff;border-radius:12px;padding:22px;width:100%;max-width:440px}.dialog h3{font-size:17px}.dialog textarea,.dialog select{width:100%}.dialog .foot{display:flex;justify-content:flex-end;gap:8px;margin-top:14px}.toasts{position:fixed;right:18px;bottom:18px;display:flex;flex-direction:column;gap:8px;z-index:60}.toast{background:var(--primary-dark);color:#fff;padding:10px 16px;border-radius:8px;box-shadow:0 4px 14px #0003}.toast.error{background:var(--red)}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(160deg,#0b3c7a,#0e7a52);padding:16px}.login-card{background:#fff;padding:32px;border-radius:14px;width:100%;max-width:380px}.login-card h1{background:var(--brand-gradient);-webkit-background-clip:text;background-clip:text;color:transparent;margin-bottom:4px;font-family:var(--font-brand);font-size:30px}.login-card input{width:100%}.chart text{font-size:10px;fill:var(--muted)}.legend-dot{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:6px}.complaint{border:1px solid var(--border);border-radius:10px;background:#fff;padding:14px 16px;margin-bottom:12px}.complaint .top{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:8px}